Our Refund Policy

custom writing servicesBest Writing Bay or our authorized retailers reserve the right to refuse service to anyone suspected of misusing our products or participating in academic fraud. We or our authorized retailers reserve the right to cancel any order at our own discretion under this policy. You may request a refund if the work sold has significant grammar or spelling errors, or clearly covers a different subject from the work ordered in the initial instructions and description. Otherwise, all sales are final."

Our Partial Refunds

While we are sincerely sorry for it, due to varied reasons, writers may delay in delivering your order. If such circumstances, we offer partial refunds

Some of the reasons why your order may be late are:

  • Additional instructions by a client that may alter the initially written work.
  • Direction to the writer by our editors to make corrections to the order that bears a tight deadline.
  • Emergencies on the writer's side that were unexpected.

Note: Partial refunds will be calculated based on the requested delivery date, differentiated by the actual delivery date.

Full Refund on Quality basis

Do you feel that the work delivered to you is not up to the right quality? Well, we may provide you with a full refund. However, this is subject to the writer failure to fully revise your work. You can get more information about our revision policy on when we accept revisions.

When to Cancel an Order

If you wish to cancel an already placed and paid order, you should do so within one hour following payment for the same order. This should be done in writing and through any of our communication channels such as live chat, email or text messages. Any applications for order cancellation past an hour are not acceptable. This is simply because by then our writers will have began working on the order, which warrants for fair compensation.

How to request a refund.

Refunds are to be requested within seven days after delivery of the product or order. To request a refund, send us an email at support@bestwritingbay.com with your order ID, your name and reason for refund. Once your request has been received, you will be notified within 5 days whether the reason for refund has been accepted.

Please note: When you are refunded for an order, rights to the delivered, unaccepted order, remains and is the property of bestwritingbay.com. Using such document will be contraty with Our copyrights laws. The work may be immediately reused for another client, published, modified or/and any other reason we deem fit.